In case you have never signed up for a web hosting account or you’re switching companies and the new one deploys a Control Panel that you haven’t seen so far, you may become confused about how to execute a specific operation in your account or on your desktop PC. For this reason, a lot of companies have created a knowledge base, which encompasses the most common enquiries and issues associated with the particular platform they use, instead of including only some general information. This sort of knowledge base will help you find the needed information swiftly and easily, so you won’t have to waste both time and effort on stuff that may require something as elementary as pressing a button or marking a check box. Thus, not only can you get stuff done, but you can also get to know many new and relevant things, both about the way you can administer your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Web Hosting

If you’ve purchased your very first web hosting account from our company or have migrated your website over to us, you’ll become familiar with our services and our in-house built Hepsia Control Panel very quickly as we have prepared an in-depth online knowledge base where you can find all the info that you will ever need – both general info with regard to the hosting service as a whole and more concrete info about the separate functions that you can make use of and the issues that you might chance upon. The articles are available in 2 places. The full article archive is accessible through the Control Panel’s Help section. You can find articles that are dedicated to the different features in each Control Panel section as well. You can acquaint yourself with how to accomplish practically everything, from enabling an .htaccess file to managing an electronic mailing list, and all the articles offer exhaustive instructions, so you will never get lost because of an unclear text. Of course, in case you encounter a more specific obstacle and you do not find a solution in our knowledge base, you can touch base with our technical support team representatives 24x7x365.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled a detailed knowledge base for all our present and future customers, so in case you buy a semi-dedicated server plan from us, you will be able to find any information that you are looking for at any time. We’ve got a myriad of informational articles, which will help you better understand what is happening in your semi-dedicated account – "What’s PHP?" and "What are file access permissions?" are merely two instances. Our instructive manuals will help you accomplish anything you want – uncompress an archive, import a MySQL database, redirect a domain name, etc. Besides, we also have troubleshooting guidelines, which will allow you to find out what induces a particular problem and the viable solutions for it. If you are unable to send email messages or your domain opens an HTTP 500 error message, for instance, you can browse our knowledge base and fix the problem immediately. The articles can be accessed through each section of the Control Panel, as well as through the all-inclusive Help section.