Extensive Online Documentation in Web Hosting
If you’ve purchased your very first web hosting account from our company or have migrated your website over to us, you’ll become familiar with our services and our in-house built Hepsia Control Panel very quickly as we have prepared an in-depth online knowledge base where you can find all the info that you will ever need – both general info with regard to the hosting service as a whole and more concrete info about the separate functions that you can make use of and the issues that you might chance upon. The articles are available in 2 places. The full article archive is accessible through the Control Panel’s Help section. You can find articles that are dedicated to the different features in each Control Panel section as well. You can acquaint yourself with how to accomplish practically everything, from enabling an .htaccess file to managing an electronic mailing list, and all the articles offer exhaustive instructions, so you will never get lost because of an unclear text. Of course, in case you encounter a more specific obstacle and you do not find a solution in our knowledge base, you can touch base with our technical support team representatives 24x7x365.
Extensive Online Documentation in Semi-dedicated Servers
We have compiled a detailed knowledge base for all our present and future customers, so in case you buy a semi-dedicated server plan from us, you will be able to find any information that you are looking for at any time. We’ve got a myriad of informational articles, which will help you better understand what is happening in your semi-dedicated account – "What’s PHP?" and "What are file access permissions?" are merely two instances. Our instructive manuals will help you accomplish anything you want – uncompress an archive, import a MySQL database, redirect a domain name, etc. Besides, we also have troubleshooting guidelines, which will allow you to find out what induces a particular problem and the viable solutions for it. If you are unable to send email messages or your domain opens an HTTP 500 error message, for instance, you can browse our knowledge base and fix the problem immediately. The articles can be accessed through each section of the Control Panel, as well as through the all-inclusive Help section.