When your hosting service provider supplies live chat support, you can talk with a representative live and learn useful info or get a problem resolved in a timely manner. The advantage of using chat as an alternative to calling to talk to a live person is that you'll need just a computer with access to the web, so you will not pay any rates when you are in another country or state. Furthermore, it will be a lot quicker to copy and paste info like domain names, usernames or error messages in other words details that are sometimes difficult to give to the other side over the phone. The real-time chat is also a much faster solution to contact your web hosting service provider's support team in comparison to using a ticketing system. Last, but not least, if some situation needs more time to be resolved, you are able to do something else while you wait for support on the live chat, so that you will not lose time - something that is not possible when you're on the phone.

Live Chat Support in Web Hosting

As a part of the support services that we provide for all our web hosting plans, you'll find live chat support that is online each and every day, even on holidays. You can get in touch with us regardless of whether you already own an account or not, since we will help you with all sorts of things, ranging from giving you common info about our solutions if you are not a client yet and you are thinking about purchasing one of the packages, to assisting you with creating an e-mail account in an email client. A part of the problems are more technical and time-consuming, so you will have to take advantage of the ticketing system that is incorporated into our Hepsia website hosting Control Panel, but we can save you precious time and help you in real time on the live chat for various things.

Live Chat Support in Semi-dedicated Servers

When you use the live chat support service that we provide with our semi-dedicated hosting plans, you are able to get the answers for any questions you may have or get various problems resolved very quickly. Our chat service is online every single day, which means that you can talk to an agent even on holidays and weekends. In case you are unsure which plan would be better for your sites or if our cutting-edge cloud hosting platform matches some system requirements, you can join the live chat prior to purchasing anything. In case you're a present customer, you're able to receive more info about billing issues, account settings along with various common technical troubles you may experience, for instance when you are unable to set up an e-mail account in a client on your computer system. Our live chat will save you considerable time regardless where you are or when you contact us.