If you've ever had a web hosting account before or you've dealt with any other kind of online service, you are probably aware from your personal experience that for many things it is better to speak with a live person on the phone than to exchange support tickets or e-mail messages. If you want to find out more about a specific service before you decide to order it or when something small-scale should be made, for instance, it will be far easier and a lot faster to do it real-time. When you're able to speak with representatives by phone, it is also very likely that you are dealing with an actual website hosting provider, not a reseller. The type of support that you can get on the phone varies between different providers - from common issues to expert tech support. Generally the majority of suppliers offer pre-sales assistance and first level phone support, while more complex tech issues are managed via e-mail and / or tickets.

Phone Support in Web Hosting

As we have live telephone support 14 hours a day, you can contact us and talk to one of our customer support representatives to learn more about all web hosting plans that we supply and ensure that our servers match the system requirements for your websites prior to buying anything. For your benefit, we now have phone numbers on three different continents so you're able to call the one nearer to you - in the USA, Great Britain or Australia. In case you are already a customer, you'll be able to call about general and billing matters, and even about some tech issues. If the issue is strictly technical or it requires more time to investigate, you should go through our ticketing system, that will enable both you and our technical support crew to keep track of the details supplied by either side.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hrs per day as a part of the support services for each and every semi-dedicated server plan that we provide. Considering that some issues are more complex and time-consuming, you'll have to open a support ticket if you experience such an issue, but for all your general, billing or minor technical issues you can always give us a call and we'll assist you quickly in order to save you the time you'll have to spend on creating a ticket. Even if you don't have an account yet, you will be able to find out whether you can host your internet sites on our high-tech cloud platform or you'll be able to receive any other general info about our semi-dedicated services. We have local phone numbers in the USA, the UK and Australia as well as an international number, therefore you're able to call the one that is closer to where you live.