1 hour ticket response
Our team of customer service technicians is committed to giving swift answers to all your queries. We will review your support ticket once it has been delivered and will respond with a solution to the problem within maximum one hour after the ticket submission. In fact, our average technical support ticket response time is 20 minutes.
A Topflight Customer Care Service
Each member of our technical support staff has several years of experience in the web hosting plans industry and the majority of them have worked for us for at least 5 years. They are all prepared to reply to all your inquiries in the most efficient manner possible.
An Easy–to–Browse Help Center Section
To help you find a quick hint on how you can use a certain feature, we have integrated a really intuitive Help Center section in your Web Site Control Panel. You can search through a vast collection of web hosting account management articles and website management articles, have a glimpse at the F.A.Q. archive or check our step–by–step video tutorials.