Support and Help Channels
A 60 minutes Inquiry Resolution Warranty
Each ticket that you submit to the technical assistance Dept will be answered within up to one hour. The general requests will be taken care of right away. Nevertheless, if the service inquiry you have sent calls for help from a skilled administrator, we are going to forward the ticket to him and will let you know about the delay.
Top–quality Technical Help And Support Service
We will offer you 24 hours a day client help through a super–fast ticketing solution built into your Control Panel. You may e mail us whenever you want about any of the programs that come pre–configured on the virtual server, this includes the selected OS, the server admin panel and our in–house created Web Site Control Panel.
An Educational Help Zone
Each section of the Web Site Control Panel that is provided without charge with your VPS gives an internal collection of articles. There’s a variety of exhaustive how–to articles and a variety of step by step video classes that demonstrate all the fundamental web site administration responsibilities. You can use them by clicking the Help or Video buttons in the upper right corner of each Control Panel section.