Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour reply guarantee with all of our web hosting plans packages, which means each assistance inquiry you submit is going to be responded to within 60 minutes max. Our support team members have been qualified to speedily handle any case and to give you quick advice on any trouble that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • You’re able to contact us 24x7x365 with any concern you’ve got associated with our solutions. We have now employees on duty all the time to generate help at any time necessary. You could use the ticketing system or post a message at any time, alternatively you can pick–up the telephone or make use of the online chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • We have incorporated a huge knowledge base into the Control Panel so you might receive practical step–by–step details any time. Each part of the Control Panel possesses its own contextual guide area displaying a selection of how–to articles. We have also made instructional videos to offer you a superior idea of the simplest way to execute any presented job.