A 99.9% Server Uptime
The major benefit of establishing your own web hosting platform is that you do not have to worry about compatibility issues – you design a particular set of software apps in such a way as to work with a given set of hardware components. The outcome is something much more steady and dependable, as there are fewer possible chances of failure. We have built our cloud hosting platform using time–proven hardware components plus a strongly customized version of SELinux so as to set up a truly risk–free home for your personal sites.
That’s why, with each of our web hosting plans plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we have also set up our very own internal network in all our datacenters. Everything is based on premium–quality hardware furnished by Juniper. On top of that, on every single router, we’ve placed a firewall with a sophisticated set of rules in order to sift all dubious requests.
Thus, in all our datacenters – in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe as well as in our data center in Australia, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all web hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your hard–earned money on the line, you cannot feel truly safe. For this reason, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel content with our hosting service or in case you would like to get a more powerful hosting solution, such as a VPS hosting plans or even a dedicated web hosting plans – you will get your money back in full, without secret costs or return taxes.
24/7 Technical Support
We’ve cautiously chosen each individual member of our 24x7 support team to make sure that we can offer the very best customer care service you can possibly get. Each of our technical support engineers has several years of experience working with hosting accounts behind his back, hence they know very well what they are doing. And they’re available 24–7 – you can touch base with them at any moment and they’ll respond to you ASAP.
Their average response time is well under 20 minutes, whereas with many other web hosting providers you need to wait for days. Moreover, we offer a 1–hour response time guarantee. Irrespective of what happens, your questions will be answered within sixty minutes.